School Nursing Team – ParentLine Text Number

Date: November 4, 2022

By: Mrs Miles

Category: News

For the past few years, the School Nursing Team have provided a confidential advice and support texting service for children and young people from the ages of 11-19 years old called ‘Chat Health’.

Now they are offering a similar service for parents/carers. This text messaging service is called “ParentLine 5-19″ and parents/carers can gain advice from a member of the School Nursing Team via text message for topics such as development, healthy eating, weight management, behaviour management, emotional health and wellbeing, toileting, sleep and more.

How it works:

  • You send a text message to the ParentLine 5-19 number – 07312 263131
  • You will then receive an automated reply confirming receipt of your message.
  • A trained healthcare professional from the School Nursing Team will respond to the
    message between 9am and 4pm Monday to Friday (excluding weekends, bank
    holidays and school holidays) within 24 working hours.

Please note that ParentLine 5-19 will initially only be available during school term times and will be closed during school holidays.

This should not be used as an emergency service – urgent help should be sought from an NHS walk-in centre or call NHS 111, or in an emergency, dial 999 or go to A&E.

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